“Prior to talking to Sam, we talked to other H & S providers who showed little understanding of, or willingness to learn about, Safety in Design - and our responsibilities to consider safe use of buildings for the whole of their life cycle. Coordinate involved our staff by taking part in H & S discussions – incorporating their concerns as well as Safety in Design into our new H & S Policy. Coordinate were very professional and dealt with actual on-the-ground H & S considerations rather than just pushing high level intangible idealism's”